Privacy Notice
Privacy Information According to Art. 13 and 14 GDPR
1. General
The protection of your personal data is of particular concern to us. We therefore process your data exclusively in a lawful manner on the basis of the statutory provisions (especially GDPR, DSG 2018, TKG 2021). In this privacy policy, we inform you about the most important aspects of data processing – type, scope and purposes of the collection and use of personal data – in the context of the use of our website and in the context of other services of our company.
Only the German version of our privacy policy is legally binding text. The English translation serves as a legally non-binding information. Deviations of the English text or how it could be understood do not affect the exclusive legal validity of the German text and its meaning.
1.1. Responsibility for the Processing of your Data
The responsible person (“controller” within the meaning of Art. 4 no. 7 GDPR) of the processing of your personal data (“personal data” within the meaning of Art. 4 no. 1 GDPR) is:
ARGE Römerradweg
Tourismusverband Quellenviertel
Tourismusbüro Geinberg
Promenade 2
A-4701 Bad Schallerbach
Tel. +43 7723 8555-0
E-Mail: info(at)quellenviertel.at
Data protection officer:
We take the protection of personal data seriously and have appointed an external data protection officer for this purpose. Our data protection officer is MMag. Martin Zeppezauer, Thurnbichlweg 54, A-6353 Going am Wilden Kaiser ( www.zepedes.com ). You can contact our data protection officer at the email address martin(at)zepedes.com .
1.2. Purposes, Categories of Data and Lawfulness of the Processing of Personal Data
Purposes of the processing of personal data
The purposes of processing your personal data generally result from our business activities as a tourism organization: making our online offers available, processing customer inquiries / orders / bookings, accounting, communication with business partners and customers. Detailed information on the purposes of processing and, if necessary, further processing for other compatible purposes as well as the processed data categories can be found in the detailed descriptions of the individual data processing processes.
General categories of data
• Personal master data (e.g., name, date of birth and age, address)
• Contact details (e.g., email address, telephone number, fax number)
• Communication data (time and content of communication)
• Order or booking data (e.g., ordered goods or commissioned services and invoice data such as service period, payment method, invoice date, tax identification number ...)
• Payment details (e.g., account number, credit card details)
• Contract data (content of contracts of any kind)
• Web usage data (e.g., server data, log files and cookies)
• Video surveillance images
Processing of special categories of personal data according to Art. 9 GDPR
• Health data (only if you have given us your explicit consent to process your order (e.g., mediation of a hotel specializing in guests with food intolerances or allergies))
Lawfulness of the processing of personal data
There is basically no obligation to provide the data for the data processing described in this data protection declaration. Failure to provide this data simply means that we cannot offer these services. The legal basis for the processing of your personal data, which is necessary for the fulfilment of a contract with you or an order from you to us, is Art. 6 (1) lit. b GDPR. Insofar as the processing of personal data is necessary on our part to fulfil a legal obligation (accounting obligation, bookkeeping obligation or other legal documentation obligations), Art. 6 (1) lit. c GDPR serves as the legal basis. If the processing of the data takes place in your own vital interest, the legal basis for the data processing is Art. 6 (1) lit. d GDPR. If we process your data to carry out the task assigned to us in the public interest (“sovereign action”), the legal basis is Art. 6 (1) lit. e GDPR. If processing is necessary to safeguard a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not outweigh our interests, Art. 6 (1) lit. f GDPR (“legitimate interest”) serves as the legal basis for processing. In this case, we will also inform you about our legitimate interests. Unless we have any other legal basis explained above for the processing of personal data, we will ask for your consent to data processing, whereby
2.7. Webmarketing
Meta pixels
In order to place targeted advertisements on Meta platforms (Facebook and Instagram) and to be able to track the actions of users after they have seen or clicked on a Meta ad, we use the Meta pixel of Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) within our website on the legal basis of your consent in accordance with Article 6 (1) (a) GDPR. This allows us to display information that is of interest to you on Meta platforms and to evaluate or optimize our Meta ads with the data collected in this way, which is anonymous to us (we do not see any personal data of individual users, but only the overall effect). Storage period max. 12 months. Meta links this data to the Meta account of Meta users according to their privacy information and can thus show them content that corresponds to their interests. Meta is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least on a case-by-case basis) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. Art. 45 (3) GDPR, with which the European Commission certifies an adequate level of data protection in the USA. For specific information on how the Meta pixel works, please visit Meta's help section at: https://de-de.facebook.com/business/help/651294705016616 . You can set your own preferences regarding usage-based advertising on Meta Platforms in your Meta Account: https://www.facebook.com/settings?tab=ads . For more information, please see Facebook's privacy policy at: https://www.facebook.com/privacy/explanation .
2.8. Integration of other Third-Party Services and Content
We integrate content or functions of third parties within our website. This always presupposes that the providers of this content or functions perceive the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence on whether the third-party providers store the IP address, e.g., for statistical purposes. The legal basis for the use of these services, insofar as they are necessary for the functioning of our website, is our legitimate interest in accordance with Art. 6 (1) lit. f GDPR, otherwise your consent according to Art. 6 (1) lit a GDPR. Information on the purpose and scope of the further processing and use of the data by the providers of the embedded services/content as well as further information within the meaning of the Art. 13 and 14 GDPR can be found under the information links listed below. The following services/content are embedded in our website:
destination.one Maps
We use the "destination.one" service of destination.one GmbH (Münchenerstraße 1, D-86899 Landsberg am Lech) for the cartographic representation of the accommodation providers in our region. For this purpose, the map material is loaded from the destination.one server. The following data is transmitted to destination.one: the visited page of our website, the IP address of your device, content of the request, location data, operating system as well as language and version of the browser software. destination.one uses cookies, which are stored on your browser, to evaluate your request. The legal basis for the processing of your data is Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest lies in an appealing presentation of our online offer or the geographical representation of the offers of our region. In the case of location data from mobile devices, the legal basis is your consent in accordance with Art. 6 (1) lit. a GDPR by allowing the sharing of location data on your mobile device. Further information on data protection by destination.one can be found at: www.destination.one/datenschutz/ .
Google reCAPTCHA
To protect your orders via website form, this website uses the reCAPTCHA service of Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). The query carried out in this way serves to distinguish whether the input is made by a human or abusively by automated, machine processing. By activating IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google ReCAPTCHA will not be merged with other Google data. In principle, there is a legitimate interest on our part within the meaning of the Art. 6 (1) lit. f GDPR for the use of Google ReCAPTCHA. Our legitimate interest lies in protecting our website from spam software. However, we only use Google ReCAPTCHA if you have given your consent. The legal basis for the processing of your data is therefore your consent in accordance with Art. 6 (1) lit. a GDPR. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. For more information about Google's privacy policy, please visit: https://policies.google.com/privacy . Learn more about how Google uses personal data: https://business.safety.google/privacy/ .
YouTube
We integrate videos from the platform "YouTube" of the provider Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) in extended data protection mode. The implementation takes place on the legal basis of Art. 6 (1) lit. f GDPR, whereby our interest lies in the smooth integration of the videos and the thus appealing design of our website. However, we only use YouTube if you have given your consent. The legal basis for the processing of your data is therefore your consent in accordance with Art. 6 (1) lit. a GDPR, which you can revoke at any time for the future. When you visit a page in which we have embedded a YouTube video, a connection to the Google servers is established and the content is displayed on the website by notifying your browser. According to Google's information, in the extended data protection mode, your data (in particular which of our websites you have visited) as well as device-specific information including the IP address will only be transmitted to the YouTube server when you watch the video. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. If you are logged in to Google at the same time, this information will be assigned to your Google member account. You can prevent this by logging out of your member account before visiting our website or by making individual settings in your Google account under the following link: adssettings.google.com/authenticated . Further information on YouTube's privacy policy can be found at: https://www.google.com/policies/privacy/ . Learn more about how Google uses personal data: business.safety.google/privacy/ .
Webcams
For the current presentation of the weather in our region, we integrate webcams from other websites of providers in our region into our website. The implementation takes place on the basis of our legitimate interest in accordance with Art. 6 (1) lit. f GDPR, whereby our interest lies in information on the current weather in our region within our website. When you visit a page in which we have embedded webcams, a connection to the servers of the providers is established and the content is displayed on the website by notifying your browser. For this purpose, it is necessary that your IP address including some browser information (browser type, browser version, etc.) including information about when you accessed these pages is transmitted to the servers of the providers.
3. Other Data Processing in Business and Customer Contact
In this section we inform you about other data processing processes outside our website.
3.1. Job Applications
The contact data and application documents transmitted to us in the course of a job application will be processed by us exclusively internally for the purpose of selecting suitable candidates for an employment relationship. There is no legal or contractual obligation to provide the personal data. Failure to do so will only result in you not submitting your request and we will not be able to process it. The personal data transmitted in this way will be stored by us in accordance with the statutory provisions for a maximum of 6 months, in the case of the explicit consent of the applicant to keep the documents in evidence, for a maximum of 2 years.
3.2. Online Presence in Social-Media
In addition to our website, we maintain online presences within social networks and platforms. The legal basis for using these services is our legitimate interest in accordance with Art. 6 (1) lit. f GDPR. Our legitimate interest lies in communicating with the customers and business partners there and in being able to inform them about our services on these networks. When accessing the respective networks and platforms, the terms and conditions and the privacy policies of the respective operators of these networks apply. Further information on the processing of your personal data by the respective providers of these services (which personal data is processed for which purposes on the basis of which legal basis, how long this data is stored by the respective provider and, if applicable, how long this data is stored by the respective provider). Information on profiling and third-country transfers) can be found below in the descriptions of the individual services or via the information links listed there.
Linktree
In order to provide users of our social media channels with access to our content of the individual platforms via a page / link (Linktree), we use the service "Linktree" of the service provider Linktree Pty Ltd (1-9 Sackville st, Collingwood VIC 3066, Australia). The use of this service is in our legitimate interest in accordance with Art. 6 (1) lit. f GDPR. Our legitimate interest lies in a clear presentation and linking of all our social media content, which makes it easier for interested users to find us on the individual platforms. Our Linktree page also leads visitors to the individual platforms to our privacy policy. Detailed data protection information about Linktree can be found at linktr.ee/s/privacy .
Facebook Fanpage
We operate multiple Facebook fan pages on the "Facebook" platform of the company Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). The legal basis for the processing of the personal data associated with this is our legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Our legitimate interest is to provide customers and potential new customers with information about us and our offers via this information channel. We would like to point out that you use this Facebook page and its functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). When you visit our Facebook page, Facebook collects, among other things: Your IP address and other information collected in the form of cookies or other tracking technologies. The data collected about you in this context will be processed by Facebook and may be (at least partially) transferred to the USA. Facebook / Meta is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least on a case-by-case basis) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies an adequate level of data protection in the USA. In a decision, the ECJ found that "Facebook" and the operator of a Facebook fan page are responsible for this personal data as joint controllers within the meaning of Art. 26 GDPR. Facebook provides the contract for joint data processing at the following link: www.facebook.com/legal/terms/page_controller_addendum . We, as the site operator of our fan page, have no influence on the specific contents of the agreement. What information Facebook receives and how it is used (how Facebook uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users in order to individualize content or advertising, how long Facebook stores this data, whether data from a visit to the Facebook page is passed on to third parties, and much more), describes Facebook in general terms in its data usage policy. There you will also find information about how to contact Facebook and how to set up advertisements. The Privacy Policy is available at the following link: www.facebook.com/privacy/policy/ . As a fan page operator, we do not receive any additional (not publicly visible) information about individual Facebook users from Facebook's analyses, but only statistically processed information (e.g. total number of page views, page activity, post reach, etc.) that helps us to make our posts more attractive.
In addition to Meta, we operate the Facebook fan page "Innviertel" with other joint controllers within the meaning of Art. 26 GDPR: LEADER Region Mitten im Innviertel (Stelzhamerpl. 2, A-4910 Ried im Innkreis, e-mail leader@mitten-im-innviertel.at ), Verein Initiative Lebensraum Innviertel (Dr.-Thomas-Senn-Straße 10, A-4910 Ried im Innkreis, e-mail: office@innviertel.at ) and Verein Bierregion Innviertel (Dr.-Thomas-Senn-Straße 10, A-4910 Ried im Innkreis, e-mail: office@bierregion.at ). We have also concluded an agreement with these partners within the meaning of Art. 26 (1) sentence 2 GDPR, which obliges all partners, among other things, to provide you with the relevant information about this joint processing of your personal data when you visit this website within the meaning of Art. Articles 12 to 14 GDPR, to ensure appropriate protection of this data and to allow you to exercise your rights as a data subject within the meaning of Art. Art. 15 to 21 GDPR (see point 1.8 "Safeguarding your data protection rights" in this data protection information). To exercise your rights as a data subject in connection with the processing of your personal data when you visit our Facebook fan page, you can contact us (see point 1.1 "Controller for the processing of your data" in this data protection information) as well as the partners mentioned above.
Instagram is an online service for sharing photos and videos. We have a profile (account) on Instagram. The provider is Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). For more information on the processing of your personal data through the use of Instagram and how to contact us, please visit: privacycenter.instagram.com/policy/
Pinterest is a mixture of social network and search engine whose focus is on visual content, i.e. images and videos. We use this service to generate interest in other of our content on the Internet (especially our website) with so-called PINs. The provider of this service is Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland). For more information on the processing of your personal data through the use of Pinterest and how to contact us, please visit: policy.pinterest.com/de/terms-of-service .
Tiktok
TikTok is a video portal for short videos that also offers functions of a social network. We use this service to generate interest in our offers with short videos. The provider is TikTok Technology Ltd. (10 Earlsfort Terrace, Dublin, D02 T380, Ireland). For more information on the processing of your personal data through the use of Pinterest and how to contact us, please visit: www.tiktok.com/legal/privacy-policy-eea .
YouTube
We use a YouTube channel via the video portal "YouTube" to publish our videos. The service is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). For more information on the processing of your personal data through the use of YouTube and how to contact us, please visit: www.google.com/policies/privacy/ .
3.3. Sweepstakes
Your personal data provided for participation in our competitions (e-mail address, name, address) will be used by us exclusively to identify a winner, inform him of the prize and send him prizes. Your data will not be passed on to third parties. The legal basis for the processing of your personal data is the fulfilment of the contract in accordance with Article 6 (1) lit. b GDPR. There is no legal or contractual obligation to provide the personal data. Failure to provide the data will only result in you not being able to participate in the competition. Your data will be stored for the duration of the competition and – for the processing of any prizes and claims for damages – for a maximum of 3 years thereafter and then deleted. By participating, you also agree that your name will be published on our website as well as on our public social media channels in the event of winning.
3.4. Photo/Video documentation at events
In the case of events, it may happen that we create photos and videos of these events or have them created by photographers commissioned by us, on which you are recognizable as a participant of these events. We need these photos / videos to document and advertise our events and will therefore also publish them in our media (e.g., print brochures, website and social media) and make them available to other media owners (print and online) for the promotion of our event. There is no legal or contractual obligation on your part to provide this data. The legal basis for the processing of your personal data (images and videos on which you are recognizable) is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Our legitimate interest lies in our right to public relations (presentation of our activities) and the promotion of our events. You have the right to object to the processing. Please address your objection to the e-mail address provided by us in this data protection declaration. However, it can be assumed that our above-mentioned interest in the use of the photos does not unduly interfere with your rights as a person depicted. This is especially true because we create these photos / videos in public space and point out the production and use of the photos / videos in the run-up to each event. We also always make sure that no legitimate interests of persons depicted are violated. If, for reasons particularly worthy of consideration, your personal rights and freedoms are violated by an image / video created by us, we will refrain from further processing / publication. Removal from print media that have already been circulated cannot take place. In this case, however, we will make a deletion on our website or in our social media channels. We generally delete photos / videos of events if we no longer need these images to document and advertise these events.
3.5. Video Surveillance
For the purpose of protecting our employees and visitors, our property and for the purpose of preventing or clearing up behaviour that is relevant to criminal law, we have installed video surveillance in the entrance area (24h information area) of our information office in Braunau and marked it accordingly. These surveillance images are only evaluated in case of incident and, provided there is no suspicion, are stored for a maximum of 72 hours and are then automatically deleted. If necessary, the data will be stored for the duration of the process and if necessary tramsmitted to competent authorities, courts, insurance companies (exclusively for the settlement of insurance claims) as well as to our legal representation (lawyer). The legal basis for this data processing is our legitimate interest in the protection of our property in accordance with Art. 6 (1) lit. f GDPR and § 12 Abs 2 Z 4 DSG. There is no right to object to the processing of this data and no right to data portability.
3.6. Guest Card System
Guest card system feratel
For the use of our regional guest card, we process your personal data (first name, last name, date of birth, period of stay and country of origin/postal code) with the help of our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck) for the purpose of providing you with the advantages of the costfree guest card. Furthermore, it is necessary to store your usage data for the purpose of internal billing and to make it available to our service providers for the control of internal billing. The legal basis of the processing is your consent in accordance with Art. 6 (1) lit a GDPR, which you give us as part of your guest report in your accommodation establishment. You can revoke this consent at any time free of charge. Uses that have already been made remain unaffected for billing purposes. There is no legal or contractual obligation to provide the personal data. Failure to do so will only result in us not being able to provide you with the guest card. We have concluded a corresponding data processing agreement with feratel in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. Further information on feratels privacy policy can be found at: www.feratel.com/en/privacy-policy.html .
3.7. Registration for Events and Guest Programme
It is possible to register for events of different providers in our region in our information offices. For this purpose, we process your personal data (name, e-mail address and telephone number). This data will be processed by us on the basis of the legal basis of Art. 6 (1) lit. b GDPR (contract fulfilment/pre-contractual measures) and also passed on to the respective organizer. This data will be deleted or destroyed by us after the event.
Current version of the privacy information of 26.01.2026.